Customer care
Warranty & repairs
Every product we sell is new, genuine and covered by the official manufacturer warranty.
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2-year warranty
All products include at least two years of manufacturer warranty, valid across the EU.
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We handle the repair
Send us the faulty item and we take care of everything with the manufacturer’s service centre.
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Replacement in 14 days
If a product fails within the first 14 days, we replace it with a new one immediately.
How to make a claim
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Contact us
Email [email protected] or call +30 210 000 0000 with your order number and a short description of the issue.
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Free collection
We arrange a free courier collection from your home or office.
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Repair or replace
Most repairs are completed within 10–15 business days. We keep you updated at every step.